We are committed to delivering your carefully curated wardrobe essentials with efficiency and care. Our team processes orders with meticulous attention to detail, ensuring that lightweight fabrics, tailored separates, and seasonal accessories arrive in pristine condition. All items are packaged sustainably to protect delicate materials during transit while minimizing environmental impact.
Once your order is confirmed, our warehouse team begins preparing your shipment within 1-2 business days. During peak seasons, additional processing time may be required to maintain quality standards. You'll receive email notifications at each stage, from packaging to dispatch.
Processing typically requires 1-3 business days for in-stock items, with seasonal collections occasionally needing slightly longer preparation. Delivery timelines vary based on your location and selected shipping method:
These estimates exclude potential delays from customs inspections or regional carrier disruptions.
Our transparent pricing structure adapts to your order value for optimal convenience:
During promotional periods, temporary shipping discounts may apply. All charges are clearly displayed during checkout before payment confirmation.
We currently serve customers across 50+ countries including the United States, Canada, European Union nations, Australia, and select Asian territories. Some restrictions apply to:
During checkout, our system automatically verifies deliverability to your address. For specific regional inquiries, please contact our support team.
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:
Track your package directly through our website's order status page or via the carrier's tracking portal. Most couriers provide real-time updates including customs clearance milestones for international shipments.
While we partner with reliable logistics providers, unexpected delays can occasionally occur. If your shipment exceeds the estimated delivery window:
For lost packages confirmed by the carrier, we'll promptly initiate a replacement shipment or refund at your discretion. Claims typically require 7-10 business days for carrier investigation before resolution.
International shipments may incur customs fees determined by your local authorities. These potential charges include:
As the recipient, you're responsible for any applicable duties. We recommend consulting your national customs website for accurate estimates. All international shipments include properly completed commercial invoices to facilitate smooth clearance.